Pick up: For same-day flower pickups, we kindly request orders to be placed at least 2 hours prior to our closing time. This allows us ample time to prepare your beautiful arrangements, ensuring they are ready for your pickup before we close for the day.
Same-Day Delivery: Regrettably, our delivery services are currently limited to North Vancouver (V7G, V7H, V7J, V7K, V7L, V7M, V7N, V7P, and V7R) and West Vancouver (V7S, V7V, and V7T) areas only. For same-day flower delivery, please place your order at least 2 hours before our closing time. This timeframe allows us to efficiently process and dispatch your bouquet, ensuring prompt delivery on the very same day.
Requested Delivery Times: If you have a specific delivery time preference, kindly note it in your cart before proceeding to checkout. While we strive to accommodate your preferred timing, please understand that traffic congestion and driver availability may impact our ability to guarantee precise delivery times.
Delivery Disclaimer: The below delivery rates are for same-day delivery orders placed 2 hours before closing, Monday to Sunday. If you have a same-day delivery that needs to go out after this cut off, please call us to see if we can accommodate.
$18 - Deliveries within North Vancouver - V7G, V7H, V7J, V7K, V7L, V7M, V7N, V7P, and V7R.
$30 - Deliveries within West Vancouver - V7S, V7V, and V7T.
Regrettably, our delivery services are currently limited to North Vancouver and West Vancouver areas only.
Cancellation Policy: Orders can be cancelled at least 48 hours before the intended delivery date, and a full refund will be issued. Cancellation of orders made within 48 hours of delivery will be charged in full.
Refund Policy: Our Commitment to Your Satisfaction: As our products are perishable, we regret that we cannot provide refunds or exchanges. We also don't provide refunds or exchanges for special orders. However, your satisfaction is of paramount importance to us. If you encounter any issues or are dissatisfied with your floral product, please reach out to us via email at firstname.lastname@example.org or by phone at (604) 988-7773 within 24 hours of receiving your order. We are dedicated to resolving any concerns and exploring all available solutions to ensure your contentment.
- Flowers in the bouquet may be substituted if unavailable. We'll aim for a similar look and quality. Colors might vary.
- We reserve the right to cancel orders due to unforeseen circumstances, including but not limited to, unavailability of stock, inaccuracies in product descriptions or pricing, or inability to fulfill the order. In such cases, we will promptly notify the customer and issue a full refund.
- Our sample bouquet posted on the website is subject to seasonal availability.
- We need advance notice for custom arrangements.
- Same day flower orders will be based on in-store flower availability.
- Please note, we don’t do business with THIRD PARTY BUSINESSES.